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.at-icone{width:2.75rem;height:2.75rem;flex:0 0 auto;border-radius:14px;display:grid;place-items:center;background:var(--pd-laranja-fraco);color:var(--pd-laranja)}.atende .at-icone.roxo{background:var(--pd-roxo-fraco);color:var(--pd-roxo)}.atende .at-status{display:inline-flex;align-items:center;gap:.375rem;font-size:.75rem;font-weight:700;border-radius:999px;padding:.25rem .625rem;background:var(--pd-superficie-2);color:var(--pd-tinta-2);white-space:nowrap}.atende .at-status:before{content:"";width:6px;height:6px;border-radius:50%;background:currentColor}.atende .at-status.NOVO{background:#e8f1fd;color:#1f6fd1}.atende .at-status.ABERTO{background:var(--pd-laranja-fraco);color:var(--pd-laranja-forte)}.atende .at-status.AGUARDANDO_CLIENTE{background:var(--pd-roxo-fraco);color:var(--pd-roxo)}.atende .at-status.AGUARDANDO_TERCEIRO{background:var(--pd-superficie-2);color:var(--pd-tinta-2)}.atende .at-status.FECHADO,.atende .at-status.RESOLVIDO{background:var(--pd-ok-fraco);color:var(--pd-ok)}.atende .at-status.CANCELADO{background:var(--pd-erro-fraco);color:var(--pd-erro)}.atende .at-msg{display:flex;gap:.625rem;align-items:flex-end;margin-top:2px}.atende .at-msg.primeira{margin-top:1rem}.atende .at-msg.minha{flex-direction:row-reverse}.atende .at-msg .at-avatar{visibility:hidden}.atende .at-msg.ultima .at-avatar{visibility:visible}.atende .at-avatar{width:2.125rem;height:2.125rem;border-radius:12px;display:grid;place-items:center;font-size:.75rem;font-weight:800;flex:0 0 auto;background:var(--pd-roxo-fraco);color:var(--pd-roxo);overflow:hidden}.atende .at-avatar.time{background:var(--pd-laranja-fraco);color:var(--pd-laranja)}.atende .at-avatar img{width:100%;height:100%;-o-object-fit:cover;object-fit:cover}.atende .at-balao{max-width:min(78%,560px);padding:.625rem .9375rem .4375rem;border-radius:var(--at-raio);background:var(--pd-superficie);border:1px solid var(--pd-borda);line-height:1.5;font-size:.9375rem;word-break:break-word;box-shadow:0 1px 1px rgba(36,27,43,.04)}.atende .at-msg:not(.minha).primeira .at-balao{border-top-left-radius:6px}.atende .at-msg.minha .at-balao{background:var(--at-time);border-color:var(--at-time);color:#fff}[data-theme=dark] .atende .at-msg.minha .at-balao{color:#1a1020}.atende .at-msg.minha.primeira .at-balao{border-top-right-radius:6px}.atende .at-balao a{color:inherit;text-decoration:underline}.atende .at-balao :is(p,strong,em,li,h1,h2,h3,code,span){color:inherit}.atende .at-balao p{margin:0 0 .25rem}.atende .at-hora{font-size:.6875rem;opacity:.7;text-align:right;margin-top:2px}.atende .at-autor{font-size:.75rem;font-weight:700;color:var(--pd-tinta-2);margin:0 .25rem .25rem}.atende .at-autor small{font-weight:500;color:var(--pd-tinta-3);margin-left:.25rem}.atende .at-marco{display:flex;align-items:center;gap:.75rem;color:var(--pd-tinta-3);font-size:.75rem;margin:1.25rem 0 .5rem}.atende .at-marco:after,.atende .at-marco:before{content:"";flex:1;height:1px;background:var(--pd-borda)}.atende .at-composer{border:1.5px solid var(--pd-borda-forte);border-radius:20px;background:var(--pd-superficie);transition:border-color .15s ease,box-shadow .15s ease}.atende .at-composer:focus-within{border-color:var(--pd-laranja);box-shadow:0 0 0 4px color-mix(in srgb,var(--pd-laranja) 14%,transparent)}.atende .at-composer textarea{width:100%;border:0;outline:0;resize:none;background:transparent;color:var(--pd-tinta);font-size:.9375rem;line-height:1.5;padding:.875rem 1rem .25rem;max-height:180px}.atende .at-digitando span{display:inline-block;width:6px;height:6px;margin:0 1px;border-radius:50%;background:var(--pd-tinta-3);animation:at-pulo 1.2s ease-in-out infinite}.atende .at-digitando span:nth-child(2){animation-delay:.15s}.atende .at-digitando span:nth-child(3){animation-delay:.3s}@keyframes at-pulo{0%,60%,to{transform:translateY(0);opacity:.5}30%{transform:translateY(-4px);opacity:1}}.atende .at-passo{display:flex;align-items:center;gap:.5rem;font-size:.8125rem;font-weight:600;color:var(--pd-tinta-3)}.atende .at-passo .bola{width:1.625rem;height:1.625rem;border-radius:50%;display:grid;place-items:center;font-size:.75rem;border:1.5px solid var(--pd-borda-forte);background:var(--pd-superficie)}.atende .at-passo.ativo{color:var(--pd-tinta)}.atende .at-passo.ativo .bola{background:var(--pd-laranja);border-color:var(--pd-laranja);color:#fff}.atende .at-passo.feito .bola{background:var(--pd-ok-fraco);border-color:var(--pd-ok);color:var(--pd-ok)}.atende .at-estrela{font-size:2rem;line-height:1;color:var(--pd-borda-forte);transition:transform .1s ease,color .1s ease;background:none;border:0;cursor:pointer}.atende .at-estrela.acesa{color:#f5b301}.atende .at-estrela:hover{transform:scale(1.15)}.atende .at-solto{position:absolute;inset:.5rem;z-index:5;border-radius:18px;border:2px dashed var(--pd-laranja);background:color-mix(in srgb,var(--pd-superficie) 92%,transparent);display:grid;place-items:center;color:var(--pd-laranja);font-weight:700;pointer-events:none}@keyframes at-entrar{0%{opacity:0;transform:translateY(6px)}to{opacity:1;transform:none}}.atende .at-entra{animation:at-entrar .25s ease both}@media (prefers-reduced-motion:reduce){.atende .at-atalho,.atende .at-digitando span,.atende .at-entra{animation:none;transition:none}}.atende .at-mascote{animation:at-flutua 4.5s ease-in-out infinite}.atende .at-fala{position:relative;margin-bottom:14px;padding:8px 14px;border-radius:14px;background:var(--pd-papel);border:1px solid var(--pd-borda);box-shadow:0 8px 24px rgba(0,0,0,.06);font-size:13px;font-weight:600;color:var(--pd-tinta-2);white-space:nowrap;transition:opacity .28s ease,transform .28s ease}.atende .at-fala.saindo{opacity:0;transform:translateY(4px)}.atende .at-fala:after{content:"";position:absolute;left:50%;bottom:-7px;width:12px;height:12px;transform:translateX(-50%) rotate(45deg);background:var(--pd-papel);border-right:1px solid var(--pd-borda);border-bottom:1px solid var(--pd-borda)}@keyframes at-flutua{0%,to{transform:translateY(0)}50%{transform:translateY(-8px)}}@media (prefers-reduced-motion:reduce){.atende .at-mascote{animation:none}}.chat-texto{line-height:1.5;overflow-wrap:anywhere}.chat-texto a{text-decoration:underline;text-underline-offset:2px}.chat-texto .chat-citacao{margin:4px 0;padding:2px 0 2px 10px;border-left:3px solid;opacity:.85}.chat-texto .chat-lista{margin:4px 0;padding-left:18px;list-style:disc}.chat-texto .chat-code{font-family:ui-monospace,Menlo,monospace;font-size:.9em;padding:1px 4px;border-radius:4px;background:hsla(0,0%,50%,.15)}.chat-texto.chat-claro,.chat-texto.chat-claro a{color:#fff}